Find your next lucky scoop

Choose your scoop and discover a surprise picked just for you.

Shop all scoops

The Grand Opening Collection

How Lucky Scoop Works

Four simple steps from your favorite character to a surprise made for you.

Choose Your Favorite Character

Pick the character collection you love and open its product page.

Choose Your Scoop Package

Select the number of scoops you want. Eligible packages also include the Gachas shown in the product options.

Tell Us Your Preferences

Use the product page notes to tell us what you like and what you would prefer to avoid. We will use your notes when preparing your order where possible.

Enjoy the Surprise

We prepare and pack your order. When available, you can watch the packing live or catch the replay later.

Shop with Confidence

Delivery You Can Plan For

Estimated delivery is 25–30 days for our larger packages. Remote areas may take longer.

Secure Payment

Shop with confidence using the secure payment options available at checkout.

Packed with Care

Every order is carefully packed to help protect your surprises on their journey.

Here to Help

Have an issue with your order? Contact our support team. We aim to respond within 24 hours and can help with eligible refunds under our refund policy.

View refund policy

Frequently Asked Questions

Everything you need to know before your next scoop.

How does Lucky Scoop work?

Choose your favorite character collection, select a Scoop package, and place your order. We will prepare a surprise assortment based on the package you selected.

What comes with my Scoop package?

The number of Scoops and Gachas depends on the option you select. Check the options and details on the product page before ordering. The specific surprise items may vary.

Can I tell you what I like or want to avoid?

Yes. Add your preferences to the notes on the product page before adding the item to your cart. We will consider your requests when preparing your order, but specific items cannot be guaranteed.

How long does delivery take?

Estimated delivery is 25–30 days for our larger packages. Delivery to remote areas may take longer. Tracking information will be provided when your order ships, if available for the selected shipping service.

Can I watch my order being packed?

We plan to pack orders during livestreams and share replays afterward. Packing schedules and video availability may vary. If the product page offers a packing video preference, you can select it when ordering.

What if there is a problem with my order?

Contact our support team with your order number and a description of the issue. We aim to respond within 24 hours and will help with the next steps, including an eligible refund when covered by our refund policy.

View refund policy